Previously, property managers often struggled to track which unit a lead was interested in when there were multiple showings at the same address, leading to confusion. Tracking showings for multiple units at the same address is now easier! With unit numbers displayed in the lead activity log, property managers can see exactly which unit a prospect is interested in.

How to See Unit Numbers on Lead Activity

Follow these steps to find the unit number in lead activity:

Step 1:
Go to the Leads page.

Step 2:
Under the Qualified Leads section, click on any lead to view more details.

Step 3:
Scroll to the Lead Activities section. You will see the Unit # displayed for any activity where the lead or agent has booked a showing.

1: When a unit number is added to lead activity logs, what benefits does it provide?

Adding a unit number to lead activity logs helps eliminate confusion for showings at the same address, ensuring clarity about which unit a prospect is interested in. Additionally, it is beneficial for different addresses as well, allowing property managers to easily identify the specific unit a prospect is considering, regardless of the location. This feature enhances organization and improves communication with potential tenants.