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Why can't I find a property or unit I just made available?

A unit you just marked available in your property management software shows up after the next sync, or right away when you run an import.

Written by Support

Import Properties is in Settings, on the General tab. It pulls your available listings from your property management software into LetHub.

LetHub syncs your listings automatically a few times a day. A unit you just marked available in your property management software will not show in LetHub until the next sync. To bring it in right away, run an import yourself.

Pull the unit in now

  1. Click Settings in the left menu.

  2. Open the General tab.

  3. Scroll down to Import Properties.

  4. Click Import.

  5. Wait a few minutes, then open Properties and look for the unit.

Once the unit shows, you can assign a lockbox to it from the Lockboxes tab.

If the unit still does not show

  • Check that the listing is marked available in your property management software.

  • Check that the listing is posted and publicly viewable, with no login required.

  • Check that sync is turned on for that property in the Properties tab.

If everything looks right and the unit is still missing, message our team in the chat and we will take a look.

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