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How do I reschedule a booked showing?

Move a booked showing to a new time from the Leads page or the Calendar.

Written by Support

You can reschedule a booked showing from the lead's page or from the Calendar. The lead is told about the new time automatically.

Reschedule from the Leads page

  1. Open Leads.

  2. Click the lead whose showing you want to move.

  3. Click Reschedule.

  4. Choose the new date and time.

Reschedule from the Calendar

  1. Open Calendar.

  2. Click the showing.

  3. Reschedule it to the new date and time.

What the lead receives

For a guided showing, the lead gets the message from the Guided Showing Rescheduled waterfall. You can read or edit the wording under Waterfalls.

If the unit has a current tenant and Tenant Notifications are on, the tenant is told about the new time too.

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