The Leads page sorts every lead into four tabs: Qualified, Interested, Disqualified and Archived. Click Leads in the left menu to see them.
Interested
Prospects who asked about a specific unit through a listing site.
They reach LetHub through your inbox or through guest card forwarding from your property management software.
LetHub emails and texts each Interested lead an invitation to book a tour of that unit.
Qualified
Interested leads who opened the booking link and started booking a tour.
They answered your pre-qualification questions within your passing criteria.
If a Qualified lead books a tour of another of your units, they skip the pre-qualification questions and book straight into your calendar.
Disqualified
Interested leads who tried to book a tour but did not pass your pre-qualification criteria.
Disqualifying a lead stops them from booking with the same email for a period of time.
Archived
Leads you chose to move to Archived, for example after they toured or the unit was rented.
LetHub never archives a lead on its own.
An Archived lead cannot book a tour again. To keep a lead from booking any of your units, set them to Archived.